Someone recently compared what we attorneys do as being something similar to the Wizard of Oz, in that what is behind our organizations might be a little smaller than and less intimidating than as we try to make it appear.
Maybe so, but behind everything what we are trying to do is pin a conscience on corporations, banks, finance companies and creditors that pretend to tear their clothes and gnash their teeth over having to pay a little recompense to a financially vulnerable person to whom they have treated badly. At the same time, most of the multi billion dollar corporations do not think twice of paying their badly performing management hundred million dollar compensation packages or in spending, like Citibank, hundreds of millions to change their logo from one side of their name to another side of their name on all of their signs and print material.
I had a major national bank recently tell me in an email that it would not be "bullied" by my debtor who was in bankruptcy. Really? Bullied by a debtor who was just minding his own business and wanted to be left alone from the constant harassment he was receiving despite the fact the lender knew it had been enjoined from this behavior and the fact that the bankruptcy attorney had warned the bank that it was violating the automatic stay. And, what did the lender find as being bullied. The Debtor asking them to stop, pay him $500.00 for his time in this matter, and to pay his attorneys' fees of a few thousand dollars that he had not wanted to spend but for the fact that the lender would not stop its activities when politely asked to obey the Court's order.
The last refuge is bankruptcy court, and in this the debtor is suppose to be safe for unilateral action without the knowledge and concern of the bankruptcy court. And, when big business and big lenders do not obey the law we are increasingly fighting a war of hyperbole.
Not only bankruptcy, but predatory lending, junk fees, the inability to solve any problem or concern of a customer without litigation shows how the essential problem of big lenders and big business and big law firms that they have ceased to serve their customers. We all feel it. We are not now trusted customers as we feel more like targets.
Government offers few protections with the exception of the bankruptcy courts. As a result, the Bankruptcy Code has become the de facto Code of Conduct that should be imposed on all corporations and all lenders. Should it be so? Maybe not, but that is what our government has left us, and they have left it to the debtors to enforce this Code of Conduct themselves.
Everybody needs a conscience. Only it either does not come naturally to big business and those in finance or it is lost in the hierarchy. It is necessary to ensure that individual actions do not violate a group's
moral norms.
Conscience consists in the internalization or acceptance of a group's
moral norms as correct and overriding one's self-interest when they
conflict. These big lenders and big business do not do override, and these corporations desperately need a conscience to monitor and control their behavior.
William Langewiesche wrote in The Atlantic in November 2001: "The greatest pyramids ... are made not of stone but of people: they
are the vast bureaucracies that constitute society's core, and they
function not necessarily to get the "job" done but to reward the
personal loyalty of those at the bottom to those at the top." I tend to think he is right.
Adam Smith’s first major work was the Theory of Moral Sentiments. He understood, as an ethicist, that the mechanism of the “invisible
hand” would be most efficient if self-interest was restrained by
conscience. With remarkable prescience Smith warned that corporations would slip the restraints of
human conscience. These big companies and lenders have taken on a life of their own. These are entities without a
conscience with the potential to wreak havoc on the societies that have
created them.
So, what is our job? It is, I think, to try as best we can in individual cases to demand the respect of these big institutions and try to pin to them a little conscience -- a little concern -- as to what they do.
Recent Comments